As part of our promise to ensure the wellbeing of all our residents, Bergrivier Municipality delivers sustainable services all residents.
To affirm our commitment to providing unsurpassed service delivery within the Bergrivier Municipality region, we developed a Client Services Charter in collaboration with our various stakeholders.
The big deal? We wanted to do more than just pay lip service to you, our clients. We thus decided to put our promises on paper and furthermore establish a set of delivery standards.
Please read through these delivery standards. They hold us accountable for maintaining our side of the bargain.
Please download a copy of our Client Services CharterLast published 31 March 2017